Contact Info
Wind and Shade Screens Inc.
Damaged or Lost Packages
If your order is damaged or lost in transit, please contact us immediately.
Changes to Shipping Information
If you need to make changes to your shipping information, please contact us immediately. We can only make changes to shipping information before the order has been shipped.
Shipping Policy Updates
We reserve the right to update our shipping policy at any time. Any updates will be posted on our website and will take effect immediately.
For any questions or concerns regarding shipping, please contact our customer service team at customerservice@windandshadescreens.com
Thank you for choosing Wind and Shade Screens Inc. for your shade cloth needs.
Tracking Information
Shipping Information:
At Wind and Shade Screens Inc, we strive to ensure that your shade cloth order is processed and delivered to you as quickly and efficiently as possible. We offer standard shipping to all locations within the United States, with estimated delivery times of 7-14 business days from the date of purchase.
Please note that shipping times may vary depending on the shipping destination and product availability. Once your order has been processed, you will receive a confirmation email with tracking information so you can monitor the status of your delivery.
Shipping Methods
Standard shipping takes 7-14 business days when items are in stock. For custom orders shipping can take 2 to 3 weeks.
Shipping Costs
Shipping costs vary depending on the shipping method chosen and the weight and dimensions of the order. You can view the estimated shipping cost at checkout. Some orders may be shipped using freight.
International Shipping
We do NOT ship internationally at the moment.
Order Processing Time
We process orders within 5 to 7 business days. Orders placed after 3 PM PST on Friday will be processed the following business day.
